Privacy policy

Privacy Policy 

Our Privacy Policy explains how www.jeanzy.com collects, uses, and discloses your personal information when you visit or make a purchase from the Site. 

Collection of Personal Information 

When you visit our site, we collect some information about your device, such as: your interactions on the site, and some information to complete your purchases, we may collect some additional information if you contact us to support customer service.  We may share customer data with marketing and advertising companies or third parties. 

We may take certain information about individuals that may be considered personal information including:  

Device Information 

The purpose of collecting information about the device is to load your site for the purpose of benefiting you and the necessary analytics procedures to improve our site.  

1. Sources of information collection: Information is collected automatically when you access our site via cookies, log files, web beacons, tags, pixels or other technologies.
2. Disclosure of information for a commercial purpose: Sharing some information with our service developer or, for example payment and shipping gateways, sales channels.
3. Personal information collected: IP address, web browser version, cookie information, locations, how you interact with the site, and time zone.

Order Information:  

1. Purpose of collection: Our purpose of collection is to provide services to you, process your payment information, provide you with order confirmations and communicate with you, and when your order is in line with the preferences you have shared with us, we send to you information or advertisements related to our products or services.
2. Source of collection: Information is collected from you or from other sources We may receive information about you from other sources such as updated information for delivery and address from our carriers which we use to correct our records and deliver your purchase more easily 
3. Disclosure of information for a commercial purpose: Sharing certain information with our service developer or for example, payment and shipping gateways, sales channels.
4. Personal Information: Name, Mailing Address, Date of Birth, Shipping and Payment Address (including Credit Card Numbers) Email Address and Phone Number

Customer Support Information 

1. Disclosure for commercial purpose: Personal information collected: such as offline data, purchased marketing list data.
2. Purpose of collection: to provide support to customers.
3. Assembly source: collected from you

The teenager/ underage  

The Site is not intended for individuals under the age of [18 years]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at customer.service@jeanzy.com to request deletion. 

Sharing Personal Information 

We share your personal information with the service developer to help us provide our services, as described above. 

We may share your personal information to enforce applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

 

We may share customer data and information with marketing and advertising companies or other parties. 

Behavioral advertising 

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you. For example, we use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

We share information about your use of the site, your purchases, and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, in some cases through the use of cookies or other similar technologies. 

For more information about how targeted ads work, visit the Network Advertising Initiative https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work educational page. 

You can opt out of targeted advertising by: 

Google - https://www.google.com/settings/ads/anonymous 

Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/. 

 

Use of Personal Information: 

We use your personal information to improve provide our services to you, and this information includes: offering products for sale, processing payments, shipping and fulfilling your order, and always keeping you informed of new services and offers. 

Legal basis 

The legal basis includes: 

• Your consent to our Privacy Policy.
• Execution of the contract concluded between you and the site.
• Comply with our legal obligations.

Retention of Information  

When you place an order through the Site, we will retain your personal information for our records unless you ask us to erase that information. 

Automatic decision-making 

We are involved in making fully automated decisions that have a legal effect or significant impact using customer data. 

Our service developer processor uses a limited automated decision-making process to prevent fraud that has no legal effect or significant impact on you. 

Services that include automated decision-making elements include: 

A temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist may last for a few hours. 

A temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist lasts for several days but be few. 

Sharing Personal Information 

Everything we do at Jeanzy is to share the personal information of existing customers with companies associated with Jeanzy and operated by Jeanzy or other parties that are under a privacy notice, and the information we share may include: 

• Business transfers: During the development of our business, we may sell or buy some other services or companies. The customer's information is one of the transferred businesses, but it is subject to the promises that we have already mentioned in the privacy section (otherwise unless the customer agrees), if Jeanzy is controlled, this information is one of the most important assets that are transferred or collected. 
• Jeanzy Protection: When we deem that personal and account information is appropriate, we may disclose it, such as enforcing Jeanzy's Terms of Sale or Use, or to protect the rights or property of Jeanzy, its safety, its users, etc., including sharing or exchanging information with other organizations to reduce the risks we may face. 
• Transactions with third parties: We at Jeanzy can provide you with products or services that may be provided by third parties and therefore you can order your favorite products directly through Jeanzy
• Third-party service providers: We employ other individuals and companies who may perform functions on our behalf, for example: product delivery and fulfillment of product orders, removal of information that may be duplicate from the customer list, data analysis, sending email, providing search result, providing marketing assistance, providing customer service, third-party service providers have access to personal information necessary to enable them to perform their own functions and cannot use it for any other purposes.

Cookies 

A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies including: functional, performance, advertising, social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences such as logging in and choosing a region. This means that you do not have to re-enter this information every time you return to the site or browse from page to page. Cookies also provide information about how people use the site, for example: whether this is their first time visiting the site or if they are repeat visitors. 

We use cookies to improve your experience on our website and to provide our services. 

Changes 

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices, or for other operational, legal or regulatory reasons. 

Communicate: 

After reviewing this policy, if you would like to add questions, if you are looking for more information on how our privacy policies apply, or would like to file a complaint, please contact us via email customer.service@jeanzy.com. 

If you have any further questions or need assistance, please do not hesitate to contact our customer support team at customer.service@jeanzy.com or Whatsapp (01119988933). We're here to help!